Services & Fees

 

  • Scope: Details of services are listed on our website. All rates and fees will be shared with you upon confirmation of services and are inclusive of applicable taxes. Payment must be made in full before the commencement of services. The scope of each service is limited to what is confirmed in writing or verbally at the time of enrollment. Any additional assistance beyond the agreed scope will incur extra charges.
  • Services Offered:
    • Personalized study abroad, visa and financial advisory
    • Application processing, including SOPs, LORs, and essays
    • Visa assistance, scholarships, health insurance, and accommodation support
    • Organization of student events such as exhibitions and seminars
  • Payments: Fees are non-refundable, non-transferable, and non-adjustable, whether in full or part. All payments are made for a specific service for a particular applicant and cannot be transferred to other services, future cycles, or family members.

Work Schedule

SACC operates Monday to Saturday, from 9:00 AM to 7:00 PM IST. Weekend availability may vary depending on the application cycle. Appointments must be scheduled at least 48 hours in advance to ensure adequate preparation time.

Client Responsibilities

Clients must ensure timely communication, adhere to deadlines, and manage their personal schedules. SACC is not liable for missed deadlines due to client inaction.

Refund Policy

All payments made to SACC are final and non-refundable under any circumstances.

Limitation of Liability

SACC’s liability is limited to the amount paid by the client for the services rendered. Any liability arising from deficiencies in services or obligations will not exceed the total fees paid.

Cancellation Policy

  • Service Cancellation: Clients wishing to cancel their enrollment must notify SACC in writing at least 48 hours before the 1st scheduled service date. Cancellations received within 48 hours will incur a cancellation fee of 25% of the total fee.
  • Transfer of Services: Clients may request to transfer their enrollment to another date or session, subject to availability. A transfer fee of 10% may apply.
  • Non-Attendance: No refunds or transfers will be issued for non-attendance or failure to complete the service.

No Guarantee of Admission

SACC provides education consulting, advisory services, and support for the study abroad journey. However, we do not guarantee admission to any institution and are not liable if a client is unable to secure admission to any specific educational institution..

Additional Guidelines

To enhance the service experience, it is crucial for all parties to understand, agree, and adhere to certain operating parameters:

  • Guidance, Not Creation: Clients must draft and procure materials (e.g., essays, resumes) required for applications. SACC provides strategic inputs for clients to implement.
  • Communication Response Time: SACC uses email as the primary communication method. We will acknowledge communications promptly and strive to provide detailed responses within 72 business hours.
  • Confidentiality: All materials shared with SACC will be kept confidential and will not be disclosed without permission.
  • Collaborative Approach: Clients will be assigned a lead consultant who will be the primary point of contact throughout the service.
  • Feedback and Improvements: Upon completion of services, clients may be requested to provide feedback through surveys or testimonials to improve service offerings.
  • Technology Requirements: Clients should have regular access to a computer and the internet for effective communication and collaboration.